Total Focus Cleaning operates across Queensland, Victoria and New South Wales and our operational management team are based in and operate in their respective states. We are dedicated to providing our clients with immediate and professional responses to any and all issues that may arise and deal with them as a matter of urgency. The combined experience and knowledge of our key managerial staff is vast with decades of operational and managerial between them in the facilities management, commercial cleaning and service delivery.
Our clients know that their sites are being managed and supervised with professional performance management systems and incident reporting practices of the highest standards at all times.
DANIEL ROWAN
Before joining the TFC family Daniel studied Safety Management and Exercise Rehabilitation at James Cook University and accumulated over 15 years managing multifaceted businesses.
Daniel’ experience with Compliance, Safety, and Operations has been gained working within the Entertainment, Retail, Hospitality, Mining and Gambling industries, with roles such as safety manager in the mining industry, a senior operations manager in the remote mining industry, an incident and operations manager within the gambling industry and also includes major events compliance at Suncorp Stadium, Gold Coast Indy series and the inaugural Townsville V8 Car event within the entertainment industry.
Daniel is passionate professional focused on an intuitive, consultative, and collaborative leadership style for the benefit of peers, stakeholders, clients and customers alike.
SYLVIA DIXON
Sylvia has been promoted to Senior Operations Manager and is now looking after the Gold Coast and Brisbane arms of Total Focus.
Sylvia has lived and breathed cleaning and has worked for some of the largest cleaning companies in Australia. Her roles have been from cleaner to supervisor and on to operations then senior operations manager.
Sylvia has extensive knowledge of cleaning in all its forms and has utilised this wealth of knowledge and experience by avhieving the best results possible for all TFC clients.
Before joining TFC Sylvia worked and managed cleaning in large shopping centres in Sydney and accrued a huge amount of experience managing over 50 staff and providing an exceptionally high standard for her clients.Sylvia has an exceptional reputation with our clients and is well known for her ‘hands on’ approach to getting the best results achievable.
SAM CHARAN
Sam joined TFC in 2014 working hard with the team to help build the business with his wealth of knowledge.
Sam has 12 years’ experience in commercial cleaning and is a qualified electrician with 15 years in the trade prior to starting with TFC.
Sam has a fantastic rapport with customers and staff alike managing all daily procedures.
MILROY-BALKHUYSEN
Milroy joined the TFC family in 2012 previously working in retail supermarkets for 10 years and the construction industry.
Milroy has extensive knowledge of stripping and sealing floors, general commercial cleaning, leading, and managing staff.
STEVO DJURIC
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GERRY
As an experienced Operations Manager with over 30 years of experience in the cleaning industry, Gerry has a proven track record of overseeing the day-to-day operations of cleaning professionals and ensuring the highest quality and customer satisfaction standards.
At Total Focus Cleaning, Gerry is responsible for developing and implementing cleaning protocols and systems, managing client relationships, and training and developing team members and subcontractors. Gerry is skilled at identifying and resolving issues in a timely and efficient manner, and consistently delivering high-quality cleaning services to our clients.
Prior to working at Total Focus Cleaning, Gerry held various roles including Cleaning Supervisor for a shopping centre, Services Team Member at Coles Group, and Area Manager for the ISS, NSW Government contract with the Department of Education - Southwest Sydney.
Overall, Gerry’s experience in the cleaning industry has equipped him with the skills and knowledge to effectively manage and lead cleaning operations, while ensuring compliance with all relevant regulations and industry standards.
NIRA
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