Total Focus Cleaning operates a Quality Management System which is compliant and certified with the requirements of the ISO 9001: 2008 Standard. It is the policy of this company to operate its business in a manner that consistently meets or exceeds the quality standards set by our stakeholders. To achieve this, we are committed to continuous improvement of our operations and the products and services provided by our company.
TFC ensures we provide each of our clients with an efficient and capable service, which is unsurpassed by other companies. We supply and maintain all facets of cleaning including residential, commercial and industrial. It is the level of service offered to clients that distinguishes one company from another and we have therefore implemented a stringent Quality Control System to ensure that the client always receives a service of the highest possible standard.
Quality control inspections will be carried out at a minimum of monthly to ensure that our standard of work always remains at 100%. We welcome a representative from your management to accompany us on any of the inspections. A copy of each month’s inspection is then submitted to our client’s representative for evaluation.