QUALITY
Total Focus Cleaning is a Triple ISO Certified Commercial Cleaner
ISO 9001:2015 – Quality Management Systems
ISO 9001 is defined as the international standard that specifies requirements for a quality management system (QMS). Organizations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements.
ISO 14001:2015 – Environmental Management Systems
ISO 14001 is an internationally agreed standard that sets out the requirements for an environmental management system. It helps organizations improve their environmental performance through more efficient use of resources and reduction of waste, gaining a competitive advantage and the trust of stakeholders
ISO 45001:2018 Occupational Health and Safety Management Systems.
ISO 45001 is designed to prevent work-related injury and ill-health and to provide safe and healthy workplaces. An OHS management system promotes a healthy working environment by providing a framework to identify, control and manage OHS risks and opportunities. This sets a single benchmark for the management of occupational health and safety.
Total Quality Management
Total Focus Cleaning operates under an Integrated Management System that enables compliance to the requirements of ISO 9001: 2016 Standard. It is the policy of this company to operate its business in a manner that consistently meets or exceeds the quality standards set by our stakeholders. To achieve this, we are committed to continuous improvement of our operations and the products and services provided by our company.
Total Focus Cleaning ensures we provide each of our clients with an efficient and capable service, which is unsurpassed by other companies. We supply and maintain all facets of cleaning including residential, commercial and industrial. It is the level of service offered to clients that distinguishes one company from another and we have therefore implemented a stringent Quality Control System to ensure that the client always receives a service of the highest possible standard.
Quality control inspections will be carried out at a minimum of monthly intervals to ensure that our standard of work always remains at 100% compliance. We welcome a representative from your management to accompany us on any of the inspections. A copy of each month’s inspection is then submitted to our client’s representative for evaluation.
