OPERATIONAL MANAGEMENT TEAM

Total Focus Cleaning operates across Queensland, Victoria and New South Wales and our operational management team are based in and operate in their respective states. We are dedicated to providing our clients with immediate and professional responses to any and all issues that may arise and deal with them as a matter of urgency. The combined experience and knowledge of our key managerial staff is vast with decades of operational and managerial between them in the facilities management, commercial cleaning and service delivery.

Our clients know that their sites are being managed and supervised with professional performance management systems and incident reporting practices of the highest standards at all times.

GARRY LANDSBERG
GARRY LANDSBERGSENIOR OPERATIONS MANAGER NORTH QLD
Garry arrived at TFC virtually when the company was formed back in 2005, with him he brings a pool of experience and a work ethic second to none. Garry has had many years service with the Australian Army where he learnt many management skills that he in turn has been able to apply to life outside the army.

Since leaving the army Garry has entered into the cleaning industry and excelled. Before joining our team he was the Townsville account manager for another large cleaning company where he was able to achieve great results and help that company cement themselves in a difficult region that other large companies have tried and failed.
Garry’s regimented approach to his management means that he leaves no stone unturned and is able to ensure that he is achieving the TFC standards in everything that we do for our clients.

Before entering the cleaning industry Stephen was General Manager for I.M & Associates in Melbourne. He was in charge of the daily operations of this legal process business, and dealt with some of Australia’s largest and most renowned legal firms. This management role put him in good stead to open and run Total Focus Cleaning.

BRAD REGGARS
BRAD REGGARSSENIOR OPERATIONS MANAGER BRISBANE / SUNSHINE COAST
Brad Reggars is the Senior Operations Manager for Qld and has over 25 years cleaning experience in the commercial, retail, and health sector, and has been in senior management for over 18 years. Brad brings with him a wealth of experience in managing contracts, quality assurance, training & compliance.

Since joining Total Focus Cleaning Brad has ensured all contractors and employees are complying with the rules and regulations pertaining to the cleaning industry and that company policy and procedure are being adhered to and followed.

This resulting in the steady running of operations to ensure every client receives the service and support they require

SYLVIA DIXON
SYLVIA DIXONSENIOR OPERATIONS MANAGER BRISBANE / GOLD COAST
Sylvia has been promoted to Senior Operations Manager and is now looking after the Gold Coast and Brisbane arms of Total Focus.

Sylvia has lived and breathed cleaning and has worked for some of the largest cleaning companies in Australia. Her roles have been from cleaner to supervisor and on to operations then senior operations manager.

Sylvia has extensive knowledge of cleaning in all its forms and has utilised this wealth of knowledge and experience by avhieving the best results possible for all TFC clients.

Before joining TFC Sylvia worked and managed cleaning in large shopping centres in Sydney and accrued a huge amount of experience managing over 50 staff and providing an exceptionally high standard for her clients.Sylvia has an exceptional reputation with our clients and is well known for her ‘hands on’ approach to getting the best results achievable.

DULSHAN PEIRIS
DULSHAN PEIRISSTATE MANAGER VICTORIA
Dulshan started with TFC in 2009 and has since cemented himself and a reputation of being able to get industry leading results for our clients. He has a large amount of experience in all facets of the cleaning industry and works very closely with the Director of Operations at TFC to ensure that we are achieving the best possible standards and that everything is done safely and effectively.

Before joining TFC Dulshan spent a few years learing all about the cleaning industry with another large cleaning company. Dulshan identified that there were different approaches to cleaning that he wanted to put in place and since joining the TFC team he has been able to enjoy putting these into place and helping our clients.

Dulshan has shown that he is a huge asset to TFC and our clients and has become an integral part of our senior management team.

DOMINGO URROZ
DOMINGO URROZSTATE MANAGER NSW
Domingo Urroz has more than 25 years’ experience in cleaning and operations management in the retail, hospitality and commercial industry. Domingo has comprehensive knowledge in management and cleaning practices (Business Management degree, Certificate 4 in cleaning and Cert 4 in front-line management) with vast experience in all aspects of cleaning.
SUMON MAHFUZUR
SUMON MAHFUZURAREA MANAGER NSW
As a result-driven professional, Sumon has more than 10 years of cleaning industry experiences including NSW Schools cleaning contracts. He has secured and managed Event, Government and Commercial cleaning arrangements with leading corporate organizations, including CBA, Sydney Olympic Park, Property NSW, to name a few. Sumon holds a Master’s degree in accounting and Bachelor’s degree in Business Administration, Certificate IV in Training & Assessment and NSW Government Traineeship in Asset Management. He is experienced in CRM, WH&S, Compliances, Injury MGT. Currently, He has an ultimate operational responsibility for the delivery of highly customer service in coordination with other managers. Sumon has an excellent understanding of contract management and the insight to identify specific client requirements; ensuring service not only meet but exceed client expectations